FAQs

Getting a Meyash subscription is very simple, navigate here to select your plan, checkout and we’ll ship our carefully designed socks to you or your friend monthly. You can cancel your subscription(s) anytime.

Absolutely. You can offer a Meyash subscription to your friends and loved ones as a gift. You also have the option to write a personalized note that we will ship with your gift.

Of course. Just subscribe for one at a time. After you checkout just repeat the process. You'll be pleased to know that all your information will be saved which will allow for a very quick checkout. If your gifting, don't forget to update the shipping address each time.

Currently we offer the option for you to have 1 or 2 pairs of socks included in each shipment. If you'd like to have the number of socks shipped changed, please email us at support@meyash.co.

Our socks fit most men with shoe sizes ranging from men’s US 7 - 12 / UK 6.5 - 11.5 / EUR 40 - 45 as they are super stretchy.

Our socks are made out of the finest combed cotton. The combed cotton is a natural fibre which is more delicate and less resistant than synthetic fibres. Therefore we blend it with polyamide because we want your socks to last longer and your feet warm and resistant to all the challenges you may face in your daily life. The elastane will give the socks the elasticity they need to fit US 7 - 12 / UK 6.5 - 11.5 / EUR 40 - 45 feet.

Every month our design team judiciously chooses a distinctive style that will be sent out to you. We aim to surprise you with unique patterns that will give you the finest look in any occasion you find yourself in, whether you're wearing a nice pair of jeans or a business suit. Visit us on social media to get a better sense of our looks.

We are certain that you’ll love our socks however, if for some reason you really do not like the pair we specifically chose, simply send them back to us and we will swap them with another pair for free. When returning goods to us, all we ask is that you send them back in the original condition and in their original package. Damaged or used goods will not qualify for an exchange due to loss of value. You will have 30 days since the date of purchase to return them to us to be eligible for an exchange.

If you buy both subscriptions with your login we will try and make sure each one of you gets different matching styles.

Sorry ladies, we currently only offer men socks although we are sure that one of the men in your life (boyfriend, father, brother, etc) could use some Meyash.

We are committed to supporting the homeless community and to bring awareness to this problem of socks being one of the most requested items in shelters across the country and amongst the least-often donated. This issue is the driving force behind our model of giving a pair for free to a selected organizations for every pair you purchase. You can read more about our mission here.

We are in contact with several Portuguese homeless shelters and in the process of partnering with at least one of them to receive a package of 'give-one' pairs at the end of every quarter. As our business grows, we will be able to give more pair, more frequently. Our goal is to be able to impact shelters and homeless in need in our country, in a sustainable way.

We would love to support an organization that you work with or are passionate about. We are currently accepting applications from organizations based in Portugal. Just email us at info@meyash.co or fill out our contact form in the contact page and we will be in touch shortly. In the meantime, there are a number of ways you can get involved. Purchase a subscription, tell your friends, family and colleagues about Meyash on your social networks or let us know if you find any other organizations that could need our help. We’d love to hear from you.

We are happy to accept the return of any unworn product that is defective, damaged during shipping. Please send us an email at support@meyash.co explaining why the sock is defective, including a photo of the defect so that we can send you a replacement pair of socks (we reserve the right to replace them with different socks at our sole discretion).

We are also happy to refund the cost of any order made in error, as long as we haven’t already shipped your socks. For example, if you accidentally order two subscriptions and only wanted one, we’re happy to cancel the second subscription and refund your money. If we’ve already shipped the socks for the second subscription, we’ll cancel any future socks for the canceled subscription but cannot refund the cost of the socks that have already shipped.

At the moment we are offering free shipping.

We ship worldwide.

We ship your package according to Incoterm Delivered Duty Unpaid (DDU), which means that orders to countries outside Portugal may be subject to VAT, import duties and/or taxes, and we cannot predict what your particular charges may be. You can contact your local customs office for more information.

We do our very best to ensure that you receive your socks as fast as possible. Delivery times may be longer during holidays. For standard shipping within Europe you should receive your order within 5 business days. For international orders it should take 7 business days. If you have any concerns please feel free to email us at support@meyash.co.

We’re headquartered in Porto, Portugal and handle all of our shipments personally. Your 1st order will be shipped within 2 business days of it being made. Recurring shipments will be shipped within the first 5 business days of the anniversary of your subscription.

Email us at info@meyash.co with "URGENCY" in the subject title. Please describe when and where you need the package delivered. We will reply as soon as possible with the express shipping fees. Upon your approval, we will process your order.

Contact us at support@meyash.co ASAP if your package is missing and we will be happy to help.

To update your information, please login to your personal account area.

If you wish to cancel your Meyash subscription, please login to your personal account area, once there you can edit your subscription. You can also send us an email at support@meyash.co and we will take care of it.

There are no penalties or hidden costs for cancelling. If you pay month to month (meaning you didn’t prepay for a specific duration) you can cancel anytime. If you’ve already been charged for the month, we will stop your plan starting the next month. However, if you have already prepaid (paid upfront for 3, 6, 12 months) unfortunately we cannot stop the service since it's already been paid and processed.

At this time we accept PayPal and credit cards checkout (i.e. Visa, MasterCard, Discover, and American Express). We do not accept cash, personal checks or money orders.

No. All prices quoted on this site are listed in Euros and all packages will be billed as such.

Accordingly, your bank, credit card company, or other financial institution may charge you a certain transaction fee(s) related to currency conversion and such fee(s) may appear as one singular charge along with your monthly membership fee. Please note that we have no control over such fees, and thus, we shall not be responsible for, and hereby expressly disclaim responsibility for, any such transaction fees.

Please note that import duties, customs charges, and related taxes and fees are not included in the price or shipping costs, and any such duties, charges, taxes, and/or fees are of your responsibility. Please check with your country's customs office to determine what these additional charges may be in advance of your purchase.

The first membership fee is charged right after you press the Submit Order on the Secure Checkout page. Every renewal after that will be charged on the anniversary of your subscription.

Eg: you subscribe on the 5th day of the month, you'll be charged on the 5th of the following months.

For prepay susbcriptions the anniversary will be every 3, 6 or 12 months, according to the subscription duration.

You’ll be subscribed and billed each month. You can cancel at any time.

You can rest easy knowing that your personal information is completely secure. All transactions are conducted over bank-grade SSL connections and we are fully PCI Level-1 Compliant.

Your email address will NOT be provided to any 3rd party companies.

Yes. We use the latest encryption technology to fully protect your privacy and any information you provide, including credit card number, name and address, and any personal data. We collect only the information you choose to provide and we never make that information available to any third parties interested in contacting you without your consent. Any information you share with us will be used solely to service your membership.

Please send us an email to info@meyash.co if you're interested in developing a retail relationship.